Introduction

Pune Switchgear & Controls ("we," "us," or "our") is committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, communication channels, or during our business transactions.

Information We Collect

We may collect the following types of information:

1. Contact Information: Name, company name, address, email address, and phone number.
2. Business Information: Details about your company, including your position, purchasing preferences, and history.
3. Transactional Information: Records of products and services purchased, including billing and delivery details.
4. Website Usage Data: Information on how you use our website, including IP address, browser type, pages viewed, and the time spent on our site.
5. Communication Data: Information you provide when you contact us, including correspondence and feedback.

How We Use Your Information

We use the information we collect to:

1. Provide Products and Services: Process orders, deliver products, and provide customer support.
2. Improve Customer Experience: Enhance our website and services based on your feedback and usage patterns.
3. Marketing and Communication: Send you information about products, services, and promotions that may interest you. You can opt out of these communications at any time.
4. Legal and Compliance: Comply with legal obligations and protect our legal rights, including fraud prevention.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as shipping companies and payment processors.
2. Legal Requirements: We may disclose your information when required by law or in response to legal processes, such as a court order or subpoena.
3. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website and provide you with personalized content. You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.

Your Rights

You have the right to:

1. Access and Update: Request access to your personal information and update or correct inaccuracies.
2. Delete: Request the deletion of your personal information, subject to certain legal obligations.
3. Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pune Switchgear & Controls
Email: accounts@puneswichgear.com
Phone: +91-9577968786, +91-9833142421
Address: Shop No 7, Khairunnisa Building, Nr. Maharashtra Medical, Anand Koliwada, Mumbra, Thane, Maharashtra 400612